Concierges gather in Queenstown

Queenstown is playing host to the top professional hotel concierges in the world with the 2013 Union Internationale des Concierges Hotels congress opening at the Skyline Gondola last night.

It is the first time New Zealand has hosted the congress, which represents the world’s top 3 per cent of professional hotel concierges.

This year’s event will celebrate 60 years of the union, also known as the International Congress of Les Clefs d’Or.

Top concierges from hotels and resorts from more than 50 countries are in Queenstown to mark the milestone.

The opening ceremony featured Queenstown Mayor Vanessa van Uden, UICH president Virginia Casale, of Montreal, and New Zealand Hotel Concierge Society Les Clefs d’Or president Franz Staufer.

Ms Casale said it was the first time the event had been held away from a capital city and she called the resort town “paradise”.

“No wonder this location was chosen for filming The Hobbit and Lord of the Rings,” she said.

Other Les Clefs d’Or presidents from across the globe including Qatar, Australia, United States, China, Russia, Canada, Brazil, India, and Europe also took part.

Tomorrow the concierges will discuss social media, guest preferences and experiences, and the future of the concierge profession, at a Trends and Innovation in Hospitality education conference.

– © Fairfax NZ News


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